Solid commercial activity, improved results and financial solidity

CIC has maintained its growth momentum with three objectives: deliver quality service to its customers, provide increasingly better-tailored products by diversifying its offer, and participate in the financing of the economy in all regions of France. During the year, the number of customers and branches continued to grow, as did loan outstandings, deposits and insurance and service activities (remote banking, remote surveillance and telephony). In these conditions, net income totaled €851m, up 18%.