Bouygues Telecom and Crédit Mutuel Alliance Fédérale extend until 2030 their exclusive distribution partnership, covering more than 4,000 Crédit Mutuel and CIC local banks and branches

“We are thrilled to be continuing our exclusive partnership with Bouygues Telecom. It is an enduring alliance between two major French groups that share the same values. This renewed partnership will support our multi-service strategy, further enhancing the services we offer to our members and customers,” says Éric Petitgand, Chief Executive Officer of Crédit Mutuel Alliance Fédérale.

“I am delighted that this long-term partnership will continue, as it means that our offers and services will be even more accessible through two extensive local banking networks”, adds Benoît Torloting, Chief Executive Officer of Bouygues Telecom.

End-of-summer deals for families and professionals

Moving home, budgeting or – for 18 to 25 year olds – starting college, this time of year often signals a fresh start. Bouygues Telecom has designed customized offers for Crédit Mutuel and CIC banking customers :

• Until October 5, Crédit Mutuel and CIC customers can get a Bbox fiber connection and a 30GB 5G mobile plan for less than €36/month ( €27.99/month fiber + €7.99/month 5G). Bbox installation is free¹ and customers will receive full support from their dedicated advisor, and priority handling² for any Customer Service calls.
• Plus, for students starting middle school, a 5GB plan is available for just €3.99/month (exclusively for households who already have a Bbox and a mobile plan with Bouygues).
• Lastly, students aged 18 to 25 can get a €5 discount on 150GB and 250GB 5G plans until October 5.

And because the end of the summer is also a busy period for professionals, Crédit Mutuel Alliance Fédérale – which has 1.5 million business customers – and Bouygues Telecom have designed an offer just for them :

• Until October 5, 2025, they can get the Bbox Pro Evolutive for €39.99/month before VAT, with 2 months free³ and 2 extra months free if their business is less than 2 years old.
• They can also continue to enjoy exclusive discounts on mobile plans.

Bouygues Telecom, a superior network and exceptional service

For the 6th time, Bouygues Telecom’s Wi-Fi service has been ranked No. 1⁴ in France. The operator is also continuing its massive fiber roll-out, with 38.4 million homes now connected, reflecting steadily increasing coverage across France.

Putting customers first, Bouygues Telecom is committed to providing exceptional service : 90 % of calls are answered in under a minute, customer service is available 7 days a week, and Bouygues Telecom is the only operator in France to publish repair and call pick-up metrics transparently on its website. Where issues arise, 90 % of technical interventions are scheduled within 48 hours, reflecting Bouygues Telecom’s responsiveness and dedication to its customers.

The renewal of this agreement allows Crédit Mutuel Alliance Fédérale to further its telecom development, combining the best in both technology and customer service. Crédit Mutuel Alliance Fédérale now serves 1.454 million private and business Mobile and Bbox customers. A long-term partnership designed for its members and customers, with dedicated banking advisors to help them choose the right mobile plan and box for them.