Robust retail banking and insurance activity, increased earnings and improved financial strength for the Group

In a persistent low‐interest‐rate environment, Crédit Mutuel‐CM11 Group again demonstrated the relevance of its growth model. The dynamic growth of its networks and the steadfast efforts of its 69,250 employees on behalf of 23.6 million clients enabled the retail banking and insurance activities to hold up well. The Crédit Mutuel‐CM11 Group thereby strengthened its positions in the various business segments: real estate, telephone services and an increasingly diversified range of services (electronic payments, traditional payments, electronic surveillance etc.). The Crédit Mutuel local caisses and CIC branches have thereby become true centers for local and regional development and the protection of shareholding members and customers.

In the first half of 2017, the Group recorded an 11.1% increase in operating income, led by the 3.6% increase in net banking income. The Group’s capitalization, the strength of its banking and insurance business model and the low‐risk profile of its activities make it an increasingly solid bank, with an overall solvency ratio of 19%.

The Group is also pursuing its development by putting innovation and technical expertise at the heart of its strategy. The Group’s technology division, Euro‐Information, has rolled out several innovative solutions and services, including Watson (e‐mail analyzer and virtual assistant to support an enhanced advisor) and Lyf Pay (a secure mobile payment and multi‐services app), two home automation solutions on the cutting edge of technology.